I lost the link to edit my map data, how do I get it back?
Enter in your email address here, hit the button and we will send you a copy of all of your map links and the edit liinks too.
I'm having trouble getting my data to map properly, what do I do?
Start with checking the following:
- Is your data in a tabular format like Excel or Google Spreadsheets
- The first row of your spreadsheet should contain column names
- Try using our example spreadsheet template
- If your address data is broken into components, make sure proper columns are selected in Step #2
How do I get access to the Google Earth KML file for my map?
The Google Earth KML download is available at the bottom of a saved map, so you will need to save your map before gaining access to the KML.
I used to be able to retrieve latitude and longitude coordinates using BatchGeo, what happened?
The Google Maps product manager formally requested we disable this service, you can however still use our service to geocode addresses and visualize using Google Maps.
I have more addresses than the allowed 2,500 - what do I do?
You can either break your data up into smaller maps, or explore our Pro service which supports up to 10,000 markers. For more than 10,000 markers we recommend using Maptive.
I would like to use more groups than the 6 allowed using BatchGeo, what do I do?
This is also a feature that is offered in the premium product Maptive.